Refund Policy
Updated: 10/10/24
Subscription and Refund Policy
Overview
At EnvelopeWriting.com, we are dedicated to providing our members with quality digital products and access to our exclusive community Discord server. Due to the nature of our digital offerings and services, we have a strict no-refund policy for both digital products and subscription-based memberships.
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Digital Products
Once a digital product has been sent or downloaded, it cannot be "returned." Therefore, all sales are considered final upon purchase. We encourage you to thoroughly review product details before making any purchase.
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Community Access
Purchasing our program includes access to our community Discord server, an integral part of the membership experience. As this is an invitation to an ongoing service, it is non-refundable. Once access is granted, no refunds will be provided.
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Subscription Plans
We offer various subscription plans that provide different levels of access to our content and community resources. By subscribing, you agree to the following terms:
- Billing and Payment: Subscription fees are charged at the start of each billing cycle and automatically renew unless canceled.
- Automatic Renewal: Your subscription will renew automatically unless you cancel before the next billing cycle. Any changes in pricing will be communicated to you before renewal.
- Cancellation: You can cancel your subscription at any time, but cancellations will take effect at the end of your current billing period. You will not receive a refund for any unused portion of the subscription.
- Refunds: As with digital products, all subscription fees are non-refundable. We do not offer prorated refunds for canceled subscriptions.
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No Refunds
We do not offer refunds for any memberships, digital products, or subscription-based services purchased through EnvelopeWriting.com. Please review all relevant information carefully before making a purchase to ensure it meets your needs.
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Exceptional Circumstances
In exceptional cases, such as duplicate transactions, we may consider providing a refund. These situations will be reviewed on an individual basis and are subject to the discretion of EnvelopeWriting.com management.
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Free Trials and Promotions
Occasionally, we may offer free trials or promotions for our subscription services. Please note that these automatically convert to paid subscriptions unless canceled before the trial period ends. Once the paid period begins, our no-refund policy applies.
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Contact Us
If you believe your situation warrants an exception or if you have questions about your subscription or digital product purchase, please contact us at orders@envelopewriting.com with a detailed explanation of your case.